ChatGPT, Claude, and Grok all crashed at the same timeThe Verge AI
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ChatGPT, Claude, and Grok all crashed at the same time

Three of the world's most popular AI chatbots went offline simultaneously on Thursday morning. All three services are now back up, but the incident raises questions about why this happened.

3 min readThe Verge AISeptember 3, 2026

On Thursday morning around 11 AM Eastern Time, something unusual happened: ChatGPT, Claude, and Grok — three of the biggest AI chatbots people use every day — all stopped working at roughly the same time.

ChatGPT, made by OpenAI, was the first to have problems. Users started seeing error messages when they tried to chat with it. The outage wasn't just about conversations either — it also knocked out logins, file uploads, voice mode, image generation, and several other features. Claude, made by a company called Anthropic, and Grok, made by xAI, experienced similar problems around the same time.

This kind of simultaneous outage is rare and puzzling. When one service goes down, it's usually just that one company's problem. But when multiple unrelated services crash at the same time, it can suggest a bigger issue — perhaps with internet infrastructure they all rely on, or something happening elsewhere in the tech world. The exact cause hasn't been fully explained yet.

The good news: all three services are back online now. For people who use these tools for work or daily tasks, the takeaway is simple — even the biggest AI services can have unexpected downtime. If you rely on them for important work, it's smart to have a backup plan.

Original source: The Verge AI

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